Customer Service
QUESTIONS / PROBLEMS?
See our Help/FAQ page.
HOW DO I ORDER?
See our
Ordering Information page for complete details on how our system
works.
DIDN'T GET OUR DOWNLOAD EMAIL?
All items are sent via special email download notice shortly after purchase. If you haven't received
an email response back from us, it's because your return email is misspelled, bouncing, not going through,
or went in your spam/junk mail folder. Lately it seems lots of our customers are having
email problems and your special download notice was discarded by the spam
filter. (All web based email systems use aggressive filters)
What you can do:
Check your spam/junk folder around the same day/time that you ordered it.
If you have multiple email addresses, check the one used on PayPal.
YAHOO/SBC email users: Their "spam guard" defaults to throwing away
our email.
You'll need to fix it. Here's how...
VERZION users, sorry we don't have a fix for you yet. If you can
figure out how to allow all your mail through, please let us know how you did it.
EARTHLINK users, look in your "quarantine" folder.
MSN users, look in your "junk" folder.
Sometimes just adding
customerservice@musicparts.com to your address book allows mail to go
through. (web based email clients)
Some email systems are configured to automatically delete junk mail. They delete incoming email "they" don't like. Complain to your ISP, about this. Just because you get "some" email, doesn't mean you're getting all of them. If you can find your configuration menu, set it yourself.
We'll help you. Send us your phone number or check below to see when we're online and phone us.
The following people have corrupt, non-working email addresses, if this is you, Please PHONE customer service, your email is bouncing back as undeliverable.
|
Charles & Marsha Allen |
Carlos Weil Lewis Griggs Joy Patterson ADRIANO SAQUETTI David Middleton gunter schulze gunnar pettersson Roy Griffin David Heller |
Odón Marzal Marquet David Beaty leader of the mad house Phillip Hawkins alexandr koryakin john ruwet Steve Packer |
CUSTOMER SERVICE
EMAIL:
customerservice@musicparts.com
Before you call... Do we have a certain schematic? See the schematic
list page. How do I order? See the
ordering page.
(using Skype)
Our Skype phone is [ MUSICPARTS ]
All calls using Skype2Skype are free anywhere in the world.(Non-Skype regular phone line 1 (312) 985-7446 )
Link us on your own website...
To add a simple link on your own website, copy and paste this single
line of HTML code :
<a href="http://www.musicparts.com/">MusicParts.Com - Schematics
& Manuals</a>
... and it will display this >> MusicParts.Com - Schematics & Manuals
--- SPECIAL ORDER ---
Use this button only if you were told to do so by customer service.
